Some, but not all, of my conflict resolution work is mediation, the act of helping others negotiate a solution to their conflict without having a stake in the outcome. I count among my other hats conflict management consulting, coaching, training and education. Mediation was my “first love” in the conflict resolution field 15 years ago and over the years I’ve written many posts and articles on the subject, not to mention my book, Making Mediation Your Day Job. It seems only right that I highlight a few favorites about mediation, mediators and the mediation business as part…
Conflict Resolution
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Most Topular Stories
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My favorite tips for mediators
Tammy Lenski Conflict Resolution21 Jan 2012 | 12:42 pm -
Negotiation tips for work, home and the marketplace
Tammy Lenski Conflict Resolution23 Jan 2012 | 11:23 amLast fall, my 13 graduate negotiation students, few of whom described themselves as good negotiators when class started, mostly shuddered at the prospect of one assignment in particular: Each week, they had to negotiate something. A matter at home. A better price on a purchase at the mall. A contract with a vendor at work. A problem with a colleague. We kept track of their negotiations outside of class in our online discussion forum, where they could post about the negotiation, celebrate, or ask for insights about what could have been done better. Seven weeks later, when the term ended, these… -
I'm Right, You're Wrong, Case Closed
Conflict Resolution Training25 Nov 2011 | 4:39 pmMy wife and I were arguing about who works harder and is busier. What began as a disagreement about who should walk the dog became a general “discussion” of who did more.I had just finished writing an article about bullying and I suddenly realized that I was bullying my wife. I didn’t think of myself as a bully. I was simply being “assertive.” Then I realized how right I had to be in the -
From Isaac Asimov to Jimmy Carter: 10-year blogiversary retrospective
Tammy Lenski Conflict Resolution26 Jan 2012 | 12:00 pmTen years of blogging is a long time. And selecting a few from over a thousand posts has been a harder task than I thought it would be, though a fun one. A few of my chosen posts didn’t really fit into any particular category so they’re ending up in this last installment of the 10-year blogiversary retrospective. If you haven’t entered the celebratory prize drawing yet, there’s still time, you know. Thanks for going on this trip down memory lane with me. And here’s to the next 10 years! The best time to resolve conflict A conflict’s greatest opportunity for… -
Rescuing the amygdala from the swamp of pop culture
Brains On Purpose™27 Jan 2012 | 5:11 pmComing on the heels of my blog post Clearing up confusion: The amygdala is not the same as the reptile brain & it's probably not reserved for fear is a news release from Association of Psychological Sciences with more information which I hope will continue the cleaning up of the amygdala's reputation in the media. And clear up its role...
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Tammy Lenski Conflict Resolution
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From Isaac Asimov to Jimmy Carter: 10-year blogiversary retrospective
26 Jan 2012 | 12:00 pmTen years of blogging is a long time. And selecting a few from over a thousand posts has been a harder task than I thought it would be, though a fun one. A few of my chosen posts didn’t really fit into any particular category so they’re ending up in this last installment of the 10-year blogiversary retrospective. If you haven’t entered the celebratory prize drawing yet, there’s still time, you know. Thanks for going on this trip down memory lane with me. And here’s to the next 10 years! The best time to resolve conflict A conflict’s greatest opportunity for… -
Negotiation tips for work, home and the marketplace
23 Jan 2012 | 11:23 amLast fall, my 13 graduate negotiation students, few of whom described themselves as good negotiators when class started, mostly shuddered at the prospect of one assignment in particular: Each week, they had to negotiate something. A matter at home. A better price on a purchase at the mall. A contract with a vendor at work. A problem with a colleague. We kept track of their negotiations outside of class in our online discussion forum, where they could post about the negotiation, celebrate, or ask for insights about what could have been done better. Seven weeks later, when the term ended, these… -
My favorite tips for mediators
21 Jan 2012 | 12:42 pmSome, but not all, of my conflict resolution work is mediation, the act of helping others negotiate a solution to their conflict without having a stake in the outcome. I count among my other hats conflict management consulting, coaching, training and education. Mediation was my “first love” in the conflict resolution field 15 years ago and over the years I’ve written many posts and articles on the subject, not to mention my book, Making Mediation Your Day Job. It seems only right that I highlight a few favorites about mediation, mediators and the mediation business as part… -
Conflict and blogging: 3 posts that unleashed onslaughts
18 Jan 2012 | 7:30 amTen years of blogging has been one of the most fun rides of my professional life and created opportunities to meet and work with fine folks from all over the world. But every now and then, I’ve stepped into a quagmire. For the next installment of my 10-year blogiversary celebration I’m going to share three posts that created a barrage of emails at the time they were written, and in one case, continue to prompt emails that generally start with something like, “Tsk tsk…” The Shamu Maneuver Causes a Stir Tammy’s note: Most of the comments from this post and… -
Favorite conflict resolution lessons and stories, part 2
15 Jan 2012 | 4:00 amA mediation colleague and friend of mine, Lee Bryan, describes stories as the perfect way to create a “hook” in your brain – something on which you can hang an idea for easier retrieval later. Here are five more of my favorite stories from the past decade of the Conflict Zen blog, which I’m sharing as part of my 10-year blogiversary celebration. You can find the first five favorite conflict resolution lessons and stories here. There are prizes too and you get entered every time you comment on my blog or share one of my posts on your own blog or favorite social media…
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Brains On Purpose™
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Rescuing the amygdala from the swamp of pop culture
27 Jan 2012 | 5:11 pmComing on the heels of my blog post Clearing up confusion: The amygdala is not the same as the reptile brain & it's probably not reserved for fear is a news release from Association of Psychological Sciences with more information which I hope will continue the cleaning up of the amygdala's reputation in the media. And clear up its role... -
Music clearly affects the brain: Does it encourage cooperation? Facilitate social interaction?
25 Jan 2012 | 7:04 pmHear answers to those questions by listening to this very interesting video from University of California at San Diego and Association of Psychological Sciences. If you have read past posts here about music and conflict resolution, you may guess what is said about music, cooperation, and facilitated interaction in this video. From the Web page of A Conversation About Music,... -
I'll be a featured speaker at the Arkansas ADR Conference in March
20 Jan 2012 | 2:01 pmJoin me in Little Rock on March 8? Click to see the schedule of excellent programs. My presentations will be The Mind and the Brain: 21st Century Insight for the ADR Professional (plenary session) Total-Brain Mediation: The Whole Brain and Nothing but the Truth -
Reminder that studies may not be measuring what we think: Research merely provides clues
19 Jan 2012 | 4:49 pmDo the expectations of researchers have an effect on the outcome of their studies? Sometimes, yes. That's the topic of a new post in one of Discover Magazine's blogs. From "Primed by expectations: why a classic psychology experiment isn't what is seemed": We’ve known for over a century that scientists can very easily bias their own experiments, even in the... -
Ever use SWOT? This pair of experts says the strategy leads the brain to a "mental dead end"
18 Jan 2012 | 9:53 amHave you run into SWOT? Used it? It's a method some people claim will assist in strategic analysis. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats, and the theory is that looking at each of those factors can help with strategy creation. Does it work? Not according to this professor duo of Harold E. Klein (Fox School of Business at...
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Connection Revolution
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Has your self-care gone stale?
26 Jan 2012 | 8:00 amNothing seems to have changed in your life, but you’re not getting the nourishment you need, and you feel drained and blocked. Maybe your self-care has gone stale. I made a video about how this happened to me and what I’m doing to make it better. And I bring it home at the end and issue a challenge for you! If you don’t see it above, click here to watch it – and let me know what you think! -
Last day to register for The Way of the Peaceful Entrepreneur!
17 Jan 2012 | 8:30 amToday’s the last day to register for The Way of the Peaceful Entrepreneur! And as a thank-you for your attention during this communication-heavy registration period, we’ve got one last free resource for you. The Kelly and Pace jam session In this video, Kelly and I jam about peaceful entrepreneurship, just because it’s fun. And what do you know, useful and helpful topics come up! Topics like: What happens when you tell your customers that they are an afterthought Doing what you love — when does it make you money, and when doesn’t it? What we thought… -
Behind the scenes of The Way of the Peaceful Entrepreneur
16 Jan 2012 | 8:30 amQ: Why did you decide to teach this course? Two years ago, I ranted to Kelly Kingman about how almost all the people teaching business online had a “crush it” attitude. She suggested we teach a class about peaceful entrepreneurship as an antidote to the “crush it” mentality; to represent some feminine energy as a counterpoint to all the masculine energy out there. (At the time, we called it “Slow Business”, as in “Slow Food”, but we later renamed it because we thought people might not get the reference.) We tested the waters, and plenty of… -
The 22 Wildly Mutable Laws of the New Marketing
10 Jan 2012 | 6:00 amClick the image to download the eBook In 1993, some guys by the name of Ries and Trout released a now-classic book called The 22 Immutable Laws of Marketing. It’s brilliant, but its 1993 publication date really shows, and its target audience is corporate marketers, not small business content marketers like us. Here, let me show you. Here are Ries & Trout’s first 5 laws: The Law of Leadership: It’s better to be first than it is to be better. The Law of the Category: If you can’t be first in a category, set up a new category you can be first in. The Law of the… -
Live debate today! Pace takes on Johnny B. Truant in a “Peaceful Cage Match!”
9 Jan 2012 | 7:30 amOur very own Pace Smith takes on the notorious Johnny B. Truant in a PEACEFUL CAGE MATCH: a live debate, free for all to attend! Time: Monday, January 9th at 5:00pm Eastern Listening method: Phone + Web Simulcast To attend, visit this page during the match, or call (303) 390-0043 and enter the PIN 734346#. Pace Smith (doesn’t she look peaceful?) Johnny B. Truant (doesn’t he look… not so peaceful?) Pace, in the peaceful corner, will be representing the philosophy of You are enough, right now, just as you are right now. Johnny, in the “crush it” corner, will…
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Program in Conflict and Peace Studies
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Conflict & Peace Studies Updated Website
23 Jan 2012 | 11:39 amThe Program in Conflict & Peace Studies at the University of North Carolina at Greensboro has a newly updated home on the web. Go to conflictstudies.uncg.edu to see for yourself. The new website is more dynamic, interactive, and should provide prospective and current students, colleagues, and community partners better access to information about the program. -
United State Institute of Peace Visits UNCG
9 Nov 2011 | 3:59 pmDavid Smith, educational outreach officer with the U.S. Institute of Peace (USIP), will speak at UNCG Tuesday, Nov. 15.Smith’s visit is sponsored by the Conflict and Peace Studies Program at UNCG. His talk, which runs from 6-9 p.m. in Room 120, School of Education building, is free and open to the public. He will focus on cutting-edge efforts for conflict management and peacebuilding that USIP supports.While at UNCG, he will speak to both graduates and undergraduates. He will also speak to students at Northwest Guilford High School on Wednesday, Nov. 16.Smith considers peacebuilding and… -
New Edition of "The Peacemaker"
18 Oct 2011 | 3:36 pmThe October 2011 edition of "The Peacemaker" the official publication of the Dispute Resolution Section of the North Carolina Bar Association is now available. This edition marks the first under for Dr. Sherrill Hayes, Assistant Professor in Conflict & Peace Studies at UNCG, as co-editor of the publication. Dr. Hayes also has an article published in this issue "Family dispute resolution in North Carolina: Considerations for practitioners and policymakers". -
More Video from Greensboro Landlord Tenant Dispute Program - WFMY News 2
27 Jul 2011 | 9:35 am -
More on Greensboro Landlord Tenant Dispute Program - WFMY News 2
27 Jul 2011 | 9:27 am
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conflict-resolution « WordPress.com Tag Feed
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Conflict Resolution
15 Jan 2012 | 6:20 pmLinks for resolving conflicts. Resolving Team Conflict Conflicts are almost inevitable when you work with others. This handy article about resolving team conflicts gives a 3-step process on getting to a resolution. It also gives some hints and tips on preventing future conflicts. On Mindtools.com. How to Hold a Difficult Conversation This article gives advice on having a difficult conversation. I believe situations like this will come up for every leader. The article is not very long but every word is meaningful. It can becom very useful. On About.com. -
Path of Intimacy 2: Conflict Resolution in the Context of Your Relations
15 Jan 2012 | 5:35 pmAs a follow-up to Path of Intimacy 1, I published a second issue focused on how to deal with conflicts within relationships. “If intimacy is fueled by a drive to reveal ourselves to our partner, than conflicts are opportunities for revelation.” Click to view slideshow. To download a printable copy, click here (To copy: the pages are vertical 8.5×11 with the fold going horizontally through the middle. There are four pages to every double-sided paper. The two sides must be upside-down in relation to each other to account for the vertical fold. So side one will have pages 1 and 24… -
responsibility while protecting: r2p in the global south
15 Jan 2012 | 4:14 pmThis Friday, I gofered for the Georgetown Center for Peace and Security Studies’ all-day conference on Asian security challenges, U.S. strategy in the Asia-Pacific, and the way forward for strategic dialogue between the United States, its Asian partners, and its regional rivals. The conference, titled “Clashing Values, Merging Strategic and Intelligence Interests: Cultural Dialogue in East Asian Security,” was a typical Georgetown event: during the first session, which focused on the strategic imperative for U.S. engagement in Asia, the conversation quickly shifted from a… -
On judging other parents
15 Jan 2012 | 3:36 pmI met a friend for beer the other night. It felt pretty momentous. She was the friend I vaguely referenced in an earlier blog post with whom I’d had a schism. my artistic rendering of "friends meeting for beer after schism" Our schism was about our children, and our different styles of raising them. And after a couple of emotional conversations, several weeks of emails and both of us taking some time to get perspective and lick our wounds, we met for beer. It was such a relief to see her again—as if a strange magical spell that had turned her into a monster had blown away. And… -
"My Bad..." or How to Handle Mistakes With Grace
15 Jan 2012 | 12:18 pmPersonally, I can’t understand the current enthusiasm for the phrase “my bad” in reaction to making a mistake. And not just because it butchers the English language (although that really does bother my inner grammarian). I don’t like it because it sounds like the speaker is accepting responsibility, but it still comes off as flippant and dismissive. That’s no way to start an apology. Making mistakes is a fact of life. So why aren’t we better at saying “I’m sorry?” Embarrassment, ego, and pride can stand in our way. So can a lack…
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ICT for Peacebuilding (ICT4Peace)
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How to bypass Twitter’s censorship in-country
28 Jan 2012 | 12:01 amTwitter’s recent announcement that it had implemented a system which would let it withhold particular tweets from specific countries has caused a storm, with many decrying the move as one that aids repressive regimes more easily control information flows within the country. As the Guardian notes, The company has insisted that it will not use the gagging system in a blanket fashion, but would apply it on a case-by-case basis, as already happens when governments or organisations complain about individual tweets. The new system, which can filter tweets on a country-by-country basis and has… -
International Network of Crisis Mappers (ICCM) 2011 keynote address
11 Jan 2012 | 1:52 amI was privileged to deliver a keynote address at the 2011 International Network of Crisis Mappers, held in Geneva from 14-15 November, 2011. The ICCM network has now kindly put a video of my keynote on YouTube. -
Speech at the Awards Ceremony of Agenda 14’s Short Film Festival 2011
11 Dec 2011 | 9:06 pmDelivered this speech in Sinhala at the Awards Ceremony of Agenda 14’s Short Film Festival 2011, held at the National Film Corporation Cinema. A PDF of the Sinhala version can be downloaded from here. Good evening. In the time I have for this speech, which is around 10 minutes, over 6,000 new videos would have been uploaded to YouTube. That’s over 10 days of video content. Over 600 videos are uploaded to YouTube every minute, or around a day’s worth of video a minute. A minute. Let’s pause for a moment and think about that. On 24th July 2010, YouTube asked its millions of… -
On photography
4 Dec 2011 | 7:59 pmGranularity of many vs. the vantage of the few: Photography and activism today was the title of a lecture I delivered recently at the American Centre, and in a slightly revised form, at the Fulbright Commission. The preparation for the lectures reminded me of my experience with photography. I first handled Thaththa’s Minolta when I was a small child, shooting all manner of domestic drama without any film in it. However, we weren’t a family that celebrated or used photography to any great degree. Happy events that I now see other families have captured on film – a party, the first day at… -
Crisis mapping, disasters and aid: A new paradigm
19 Nov 2011 | 8:52 amPrezi presentation on ICCM 2011 by Geeks Without Borders Last week I delivered a keynote address at the 3rd International Conference of Crisis Mappers held in Geneva, an annual meeting of the practitioners, academics and some of the best minds in the world involved in shaping the future of humanitarian aid and post-disaster relief work. My involvement and enduring interest in this field is accidental. At the time of the Boxing Day tsunami, I used a programme called Groove Virtual Office to support a political initiative called One Text that brought together actors in, what at the time was…
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Nancy Love's Weblog
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You are invited
24 Jan 2012 | 12:45 pmWe are planning a new session of train the trainer for March and April. I am excited by the possibilities. It is by invitation only and we haven’t really done it for a couple of years now. Four webinars and two days face to face. We have some interest from some awesome PULSE practitioners and I am thoroughly looking forward to enjoying the deep conversations and thoughtful consideration of PULSE as a training tool. So many trainers go into the business without methods classes in how to teach and the PULSE Professional class or train the trainer program really helps them to understand… -
testing,testing
19 Jan 2012 | 2:03 pmThe interesting thing about typing a blog on my ipad is that I cannot see the letters. I know they are there because when I publish the post shows up just the way I typed it. It is unnerving when the word count remains at 2. I liken it to speaking into NO listening except that I am typing into NO text. I know that there are lessons to be learned from this interesting activity. So many situations require us to have faith that our communication is getting through some how although we have no feedback or evidence to let us know or to keep us in the conversation. I keep typing because somewhere… -
Appreciative Mediation = PULSE
19 Jan 2012 | 1:04 pmAppreciative Mediation is a term I have begun to use to describe the PULSE Frame as a mediation tool. I have been asked to speak about it at the up coming AAMS conference and so I need to describe it for them and for you. The PULSE Frame relies heavily on the theories associated with Appreciative Inquiry. AI at its core values the ideas of participants and accepts that the answers to any dispute or issue lies with them. The process of PULSE mediation is very similar to the process associated with AI which is used in organizational development to change the culture of an organization. The… -
Life in Review
14 Jan 2012 | 11:48 amSo I’m sitting waiting for my nails to dry and playing with this iPhone thingy. It would be good to learn to communicate with it. I haven’t figured out the cloud thing yet. I signed up, added space and now I can’t figure our how to put stuff there. FRUSTRATING. And then thee is this auto correct that guesses at what I mean. ANNOYING. And the auto matic sentence ender. I feel as if my Freedom of thought and speech are somehow being eroded. Although it is nice to know that things are correct. Even I’d they are not what I intended. So what is the impact of iPhone on… -
A Soft Spot for School Administrators
12 Jan 2012 | 5:58 pmToday I had a nice chat with a school administrator interested in what we do at PULSE. I decided to reprint the email I sent to him because it provides information that others may like to have. Comments welcomed….. “It was nice to chat with you today. I just wanted to follow-up with a few items as promised. The dates of the 2 day workshop that is an open enrolment opportunity is April 12 and 13 at the Petroleum Club in Calgary. That particular workshop is focused on collaborative teams and the attitudes, skills and knowledge that you will receive from the…
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NCDD Community News Blog
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Last Week’s Confab Call with Tom Atlee
26 Jan 2012 | 9:31 amLast week, we were pleased to host the first Confab Call of 2012 with our special guest Tom Atlee of the Co-Intelligence Institute. It was a great call with nearly 100 participants, an active question and answer period and even a thoughtful “breakout” session (see the document below). Since the call itself was long and the audio file is pretty large, we decided to offer 15 minutes of Tom’s commentary on the themes of his upcoming book separate for those looking for an update on his work. In addition to our thanks to Tom, we would like to send a special thanks to Ben… -
Frontiers of Democracy conference set for July 19-21 in Boston
26 Jan 2012 | 9:20 amThe Frontiers of Democracy II conference is set for July 19th-21st, 2012 at Tufts University’s downtown Boston campus. This year, Frontiers will revolve around a diverse set of rehearsed 10-minute talks on aspects of civic studies and democratic renewal, each followed by small-group discussions. Participants will have ample opportunity to share ideas, strategies, and techniques with fellow practitioners and scholars. Frontiers is brought to you by the Jonathan M. Tisch College of Citizenship and Public Service at Tufts University, the The Deliberative Democracy Consortium, The… -
NCDD’s next Confab set for February 23rd: Join us!
25 Jan 2012 | 5:45 amJoin us for our next Confab call on Thursday, February 23rd from 1:00 to 2:30 EST. This month’s featured NCDDers are Tina Nabatchi and Cynthia Farrar, who will be talking to us about their 2011 report “Bridging the Gap between Public Officials and the Public.” Tina and Cynthia’s 2011 report for the Deliberative Democracy Consortium explores what elected officials know and think about public deliberation, as well as what they need to know to assess the potential value of public deliberation as a governance tool. Data from interviews with twenty-four state legislators and… -
NCoC’s Call for Civic Health Partners
23 Jan 2012 | 8:52 pmThe National Conference on Citizenship’s civic health initiatives are, according to their mission, “efforts to explore America’s civic life and motivate citizens, leaders, and policymakers to strengthen it. Through analysis and initiatives, we call attention to what we learn, make it applicable to our action planning, and help take an evidence-based approach to helping our communities and country thrive.” Believing that information about communities is essential for dialogue and encouraging participation, the NCoC wants to “call attention to what we learn, make it… -
Invitation to a conference call Thursday on storytelling
23 Jan 2012 | 12:30 pmNCDD is part of an alliance called “CommunityMatters,” a project of the Orton Family Foundation. You’re invited to join in an informative one-hour conference call on Thursday (Jan 26th) at 4pm Eastern… Storytelling for Community Planning We all tell stories about ourselves, our histories, and our places. But how often do those stories play a role in deciding your community’s future? This call will focus on how communities across the country can use stories to identify residents’ values, strengthen relationships, and shape community planning decisions.
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Notes from the World of Anger Management
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Concierge Coaching for Anger Management/Emotional Intelligence
9 Jan 2012 | 12:03 pmGeorge and Nancy Anderson along with son Bryan have decided to borrow a page from medicine and offer a Concierge approach to Coaching at our Corporate Office’s in Brentwood. Beginning January 3, all of our services will be offered on an individual coaching bases seven days a week. Lets take a look at the new services: We will no longer offer anger management groups at our Brentwood location. All clients will receive the BarOn EQ 2.0 Emotional Intelligence Assessment on-line prior to the first coaching session. The first two hours of each coaching program will be devoted to… -
Bar On EQ -i-2.0 Emotional Intelligence Assessment now available On-line
7 Dec 2011 | 3:49 pmAnderson & Anderson, APC is now Certified by Multi Health Systems to administer and interpret the new Bar On EQ-i-2.0 Emotional Intelligence Assessment. This instrument is a must for coaches, psychotherapists, HR Managers and Organizational Development Professionals interested in the latest, most effective instrument for assessing Emotional Intelligence competencies. Assessments of individuals and small groups can be competed On-line, twenty-four hours a day, seven days a week. Coaching, team and staff development using the Bar On EQ-i-2.0 will be offered by Anderson & Anderson… -
JCAHO Changes The Term “disruptive behavior” As It Relates to Physicians
29 Nov 2011 | 4:30 pmThe term “disruptive behavior” is changed in the standards The term “disruptive behavior” in two elements of performance (LD.03.01.01, EPs 4 and 5) has been revised to “behavior or behaviors that undermine a culture of safety.” It has been brought to the attention of staff at The Joint Commission that the term “disruptive behavior” is not viewed favorably by some in health care, and it can be ambiguous for some audiences. For example, some physicians object that strong advocacy for improvements in patient care can be characterized as disruptive behavior. Also, the phrase… -
Dr. Phaizon Wood to train 40 physicians in Emotional Intelligence
15 Nov 2011 | 12:06 pmLong time Anderson & Anderson Trainer, Dr. Phaizon Wood, is scheduled to offer a four -hour training to 40 physicians on the topic of “Emotional Intelligence For Physicians”. This training is being presented for a major hospital chain based in Los Angeles. This same or similar training is available for any Health Care Organization On-site anywhere in the United States. A central focus of this training will be a demonstration of the Globally recognized Bar On EQ-i-2.0 Assessment for use in Emotional Intelligence training. Each participant will receive his or her own confidential EQ… -
Learn to prevent holiday stress, anger and depression
1 Nov 2011 | 4:34 pmStarts: Saturday December 10, 2011, 09:00 AM PST Ends: Saturday December 10, 2011, 12:00 PM PST Event Type: Training/Seminar Location: Anderson & Anderson, APC 12301 Wilshire Blvd #418 Los Angeles, CA 90025 US Price: $275.00 Website: http://www.andersonservices.com Industry: health, wellness and fitness and mental health Keywords: emotional intelligence, anger management, stress management, empathy enhancement, communication Intended For: This training is open to the general public. However, HR Managers and people who work with others will gain from this experience. Anderson &…
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Reporting on Conflict | Peacemakers Trust Media Watch Blog
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Threats and Violence Continue against Salvadoran Environmentalists
26 Jan 2012 | 9:26 pmViolence and intimidation continue in El Salvador against environmental activists and human rights defenders who have publicly opposed metallic mining. The latest round of threats targetted a Salvadoran Catholic priest, Father Neftalí Ruiz, and a community radio station, Radio Victoria. -
Transit: A Photojournalist’s Quest to Tell the Stories of People on the Run
26 Jan 2012 | 11:00 amEspen Rasmussen, an Oslo-based photographer, has spent seven years documenting displaced people around the world for his Transit project, a multimedia work that includes photography, video, a website, and an exhibition at the Nobel Peace Center in Oslo. The videos blend Rasmussen’s photographs and interviews, edited together by Anna Stevens at Panos Pictures, to tell the personal stories of people coping in the wake of devastating events. In this segment, he interviews women in a refugee camp in the Democratic Republic of the Congo, where 1.9 million people have been displaced. The… -
It Takes Two to Engage
26 Jan 2012 | 10:55 amJust over three years have passed since President Barack Obama extended a hand to the Islamic Republic of Iran in the hope of stopping its quest for nuclear weapons. Today his policy of engaging Tehran is judged by many to be a disaster. The headlines daily reinforce this conclusion: As Iran’s nuclearization drive hurtles to the point of no return, the governing mullahs plot assassination on U.S. soil and threaten American aircraft carriers in the Persian Gulf. A diplomatic resolution to the nuclear issue remains as elusive as it was when the Obama administration first assumed power. -
Judge in Argentina investigates Franco violations in Spain
26 Jan 2012 | 10:54 amLIMA, Peru – An Argentine judge has opened a criminal investigation into human-rights violations committed in Spain during the 1936-1975 Franco dictatorship. Maria Servini de Cubria, a federal judge in Buenos Aires province, has launched the case based on a complaint lodged by lawyers from both countries representing several Spanish human-rights groups including the Association for the Recovery of Historical Memory (ARMH by its Spanish initials). The case marks a novel reverse of fortunes. Spanish prosecutors have in recent years pursued human-rights abusers from several of Latin… -
Truth & Reconciliation, Spanish Style
26 Jan 2012 | 10:53 amI’m just back from 9 days in Madrid — my first visit, and it was great. Of course, while there I couldn’t ignore the international law-related story of the day. Judge Baltasar Garzón (of Pinochet, al Qaeda, and Eta fame) is at it again. This time he’s agreed to open a criminal investigation into thousands of disappearances and executions surrounding Spain’s half-century old civil war. It is a move that has some significant political support; it comes on the heels of recent legislative efforts to offer symbolic reparations to Republican victims of Franco-era atrocities…
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DIALOGIC Mediation Services
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Why it’s a bad idea for mediators to give advice
23 Jan 2012 | 9:27 amDistinguished educator and mediator, Tammy Lenski, is celebrating the tenth anniversary of her blog, Conflict Zen. As part of that celebration, she wants to highlight some of her favourite posts and articles over the years. One that caught my eye … Continue reading → -
Canadian Same-Sex Marriages of Non-Residents May be in Doubt
12 Jan 2012 | 10:09 amIn responding to a court application for divorce of a same-sex couple married in Canada, a federal government lawyer has taken the position: Non-resident couples who marry in Canada “must live in the country for at least a year before … Continue reading → -
Is Mediation Confidential in Ontario?
2 Jan 2012 | 8:15 amAs Rick Weiler notes in a December 22 post on the Kluwer Mediation Blog, the issue of mediation confidentiality “arises before the Courts from time to time and we are fortunate to have the recent, well-reasoned decision of Madam Justice … Continue reading → -
Listening like a dog
28 Dec 2011 | 9:31 amIn transformative mediation circles, we often speak of ‘listening like a cow’. (See my two previous posts on this quality of attention here and here.) In brief, this simile is referring to the type of listening that is non-judgemental while not … Continue reading → -
Varying Spousal Support Arrangements
22 Dec 2011 | 2:26 pmThe Supreme Court of Canada handed down two decisions yesterday that “ruled spousal support arrangements can only be changed if the spouse who is paying can establish a genuine, significant and unexpected change in circumstances“. Professor Nick Bala of Queen’s … Continue reading →
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Waging Nonviolence
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Co-op on the march: a little insurrection of good taste
27 Jan 2012 | 11:16 amA picture of smiling people from the Fiddleheads Food Co-op website. I am the loose tea buyer at my local food coop. Oh, stop—it’s not as glamorous as it sounds. All I do is maintain an inventory of about 30 kinds of teas—black, green, herbal and medicinal. I am learning as I go, since coffee (black, hot and copious) is my beverage of choice. The teas come in pound bags and I transfer them into attractive jars, refilling the stock as needed and keeping the area tidy. The whole job takes 10 to 15 hours a month, and I earn a 15 percent discount on my groceries. When I took over teas, I… -
Egyptians protest military rule, Polish demonstrate against ACTA, Kyrgyz prisoners on hunger strike
27 Jan 2012 | 9:37 amEgyptian activist groups on Thursday launched an open-ended strike in Cairo to pressure the country’s military rulers to expedite the transfer of power to an elected civilian administration, a day after 100,000 Egyptians came out to Tahrir Square to mark the anniversary of the first massive protest that led to the overthrow of dictator Hosni Mubarak. Activists linked to the global ‘Occupy’ movement used giant red weather balloons to stage a flying protest over the venue of the World Economic Forum on Wednesday. Nearly 7,000 prisoners were on a hunger strike Wednesday in… -
A Mid-Winter Romanian Spring?
26 Jan 2012 | 9:20 pmThe Romanian people have been asleep for quite some time now. After more than 20 years since the end of Communist rule, Romanians have decided to wake up, to wake up and see that the faith they put in their elected officials has not brought them the life they wished for. The current economic crisis, the austerity measures implemented by the government, the corruption among the politicians, the undemocratic way in which laws are implemented by the executive branch, poor living conditions and other interrelated grievances have brought Romanians into the streets. It started about two weeks ago… -
Thomas Merton, now more than ever
26 Jan 2012 | 11:07 amFifty years ago Thomas Merton was doing everything in his power to sound the alarm about the peril of nuclear apocalypse. Merton, a Catholic monk best known at the time for his many books of contemplative spirituality, poetry, and compelling autobiographical reflection, had suddenly taken the full measure of the atomic threat in 1961. Between October 1961 and October 1962 he penned a flurry of letters to friends, activists, artists, and intellectuals vigorously and prophetically urging a new way forward. These 111 “Cold War Letters”—supported by numerous essays and poems he also… -
How Swedes and Norwegians broke the power of the ‘1 percent’
25 Jan 2012 | 9:22 pmA march in Ådalen, Sweden, in 1931. While many of us are working to ensure that the Occupy movement will have a lasting impact, it’s worthwhile to consider other countries where masses of people succeeded in nonviolently bringing about a high degree of democracy and economic justice. Sweden and Norway, for example, both experienced a major power shift in the 1930s after prolonged nonviolent struggle. They “fired” the top 1 percent of people who set the direction for society and created the basis for something different. Both countries had a history of horrendous poverty. When the 1…
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Absolution Mediation - Jason Dykstra
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Is Your Brand Reacting or being Proactive?
23 Jan 2012 | 3:03 pmI typically deal with conflict after it’s happened. A family breaks up, someone else got your promotion, you just gave a performance review and it didn’t go well. This is when people come to me…it’s a reaction. It’s after-the-fact, it happens after you have went through an event that caused you some pain, hurt, discomfort….it [...]Is Your Brand Reacting or being Proactive? is a post from: Absolution Mediation - Jason Dykstra -
3 Things I learned in 2011
2 Jan 2012 | 12:41 pmThere are a lot of resolutions going around at this time of year, there is also a lot of reflection and learning happening as well. This year has been an awesome (and I don’t use that word lightly!) and many, many things have happened. Some extremely joyful, others extremely sad…either way they have stretched me, [...]3 Things I learned in 2011 is a post from: Absolution Mediation - Jason Dykstra -
5 Ways to Survive Gatherings This Season
15 Dec 2011 | 2:02 pmAh yes….the season is here. Maybe it’s even already started for you; Work parties, family gatherings, functions with friends, and on and on. It’s a festive season, lots of food, drinks, and maybe even some presents here and there. Sing songs, drink spiked hot chocolate, eggnog, the act of giving, family traditions, Christmas trees and [...]5 Ways to Survive Gatherings This Season is a post from: Absolution Mediation - Jason Dykstra -
Through the Glass – A Powerful Story of Compassion and Restoration
17 Nov 2011 | 6:31 amThis evening I attended an event very different than anything I'm used to. It wasn't costume themed, there were no silent auctions, doorprizes or tasty treats. In fact reading the event description, I normally would never have attended it. Being that my great friend Jason Dystra invited me to attend & it would bring awareness to Community Justice Initiative, an organization I'm learning more & more about, I decided I should attend. Through the Glass – A Powerful Story of Compassion and Restoration is a post from: Absolution Mediation - Jason Dykstra -
You have the skills to deal with conflict
5 Nov 2011 | 11:58 amThat’s right, you have the necessary skills to deal with all the conflict in your life. Sure there are new skills that you can acquire, you can always build on your foundational skills. In order to deal with the majority of conflict in your life however, you have the skills to deal with it. That’s not saying [...]You have the skills to deal with conflict is a post from: Absolution Mediation - Jason Dykstra
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Crisis Management by
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Business as Usual by Jonathan & Erik Bernstein
23 Jan 2012 | 10:59 amManage a crisis AND run a business? Are you ready? When a major crisis hits, it can feel like the bottom just fell out of your whole organization. Energy is focused on response and recovery, communication and crisis management, and it can be easy to set daily duties aside. While obviously you have to assign considerable assets to handling the situation, it’s too easy to forget that you still have stakeholders, customers, and employees who expect your business to continue operating. What are you to do, and why should you care about business as usual in the midst of a crisis situation? -
Define Your Goals for Social Media by Jonathan & Erik Bernstein
19 Jan 2012 | 3:23 pmWhat do you want out of social media? Every successful voyage needs a defined goal that justifies the inherent risks. Similarly, when embarking on using social media to bolster crisis management, your organization must establish specific goals. These goals can be social, economic and political in nature. In the course of our practice we have encountered companies that are using social media without having taken the time to integrate social media into their strategic goals. This approach is bound to result in a less than satisfactory outcome because the use of social media must be in alignment… -
SOPA Strike by Jonathan & Erik Bernstein
18 Jan 2012 | 6:00 amBernstein Crisis Management will not be active online today in protest of the proposed PIPA and SOPA laws. -
NY Times Pays for Errant Email by Jonathan & Erik Bernstein
14 Jan 2012 | 2:13 pmOops! The New York Times thought it was sending an email to a few hundred people who had recently canceled subscriptions, offering them a 50 percent discount for 16 weeks to lure them back. Instead, Wednesday’s offer went to 8.6 million email addresses of people who had given them to the Times. That was the first mistake. The second came when the Times tweeted this: “If you received an email today about canceling your NYT subscription, ignore it. It’s not from us.” But the Times did send the original email, Times spokeswoman Eileen Murphy said. This quote, from an AP… -
Can Apologies Be Funny? by Jonathan & Erik Bernstein
11 Jan 2012 | 5:26 pmGoing against convention boosts J&J’s brand reputation Apologies are supposed to be serious. If you’re joking, then you don’t really mean it, right? Johnson & Johnson, whose handling of the infamous 1982 Tylenol tampering murders and ensuing crisis management still stands as a “how-to” case study today, begs to differ, and did so in style with a hilarious video apologizing for shortages in a particularly popular brand of tampon. Why’d it work? Larry Kahaner explains in this quote from a McGowan Fund blog post: Just like the Tylenol incident which…
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Peace and Justice from YES! magazine
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Vandana Shiva: Teachers for a Living World
27 Jan 2012 | 12:17 pmWhile Ivy League schools marvel at India’s economic growth, Vandana Shiva’s University of the Seed looks to the earth—and Gandhi—for guidance.<img src="http://feeds.feedburner.com/~r/yes/peace-justice/~4/c1qdB4tB3cY" height="1" width="1"/> -
Beyond “Free” or “Fair” Trade: Mexican Farmers Go Local
25 Jan 2012 | 6:41 pmWe usually think of the demand for local, organic foods as coming from the North. But in southern Mexico, the growing localist movement is a strategy for survival.<img src="http://feeds.feedburner.com/~r/yes/peace-justice/~4/Ecc_bGcoZvc" height="1" width="1"/> -
The (Remote-Controlled) War at Home
18 Jan 2012 | 7:48 pmOne in three military aircraft is now a drone. How activists are trying to bring the moral implications of drone warfare to light.<img src="http://feeds.feedburner.com/~r/yes/peace-justice/~4/y2milVfFDWA" height="1" width="1"/> -
Deepak Bhargava: A Voice for the Grassroots Inside the Beltway
17 Jan 2012 | 1:37 pmThe YES! Breakthrough 15: Expanding the American Dream to include people left behind by economic inequality.<img src="http://feeds.feedburner.com/~r/yes/peace-justice/~4/fkdSPhzAcQA" height="1" width="1"/> -
After the Quake: Haiti's Slow Road to Healing
17 Jan 2012 | 12:51 pmPhoto Essay: Two years later, poverty, corruption, and health crises persist. But so does hope.<img src="http://feeds.feedburner.com/~r/yes/peace-justice/~4/-A1FyKxyzbI" height="1" width="1"/>
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Conflict Resolution Training
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Transcending "Groundhog Day"
19 Jan 2012 | 4:20 pm“Groundhog Day” is a great film because it captures so well the dilemma of being a human being and also offers a way to transcend that dilemma. You know the story. A pompous weatherman from Pittsburgh (Phil Connors) gets stuck in Punxsutawney, Pennsylvania because of a snowstorm. He is also stuck in February 2nd, Groundhog Day, waking up each day to the same day, over and over and over again -
Little Boy and His Dog
27 Nov 2011 | 12:43 pmLittle Boy and His Dog Not really a strategy for handling conflict. But if you're ever upset, watch this to calm down and bring back your smile. -
I'm Right, You're Wrong, Case Closed
25 Nov 2011 | 4:39 pmMy wife and I were arguing about who works harder and is busier. What began as a disagreement about who should walk the dog became a general “discussion” of who did more.I had just finished writing an article about bullying and I suddenly realized that I was bullying my wife. I didn’t think of myself as a bully. I was simply being “assertive.” Then I realized how right I had to be in the -
Nothing Changes Until We Do
20 Nov 2011 | 12:03 pm“The fly in your eye is keeping you from seeing the fly in your eye” from Catch-22 by Joseph HellerThink of a change you want to make in your life. Now consider five action steps to make that change.See. I knew you didn’t need any advice. Neither do most people.For example, if you don’t know how to lose weight, stop smoking, make more money and/or have more intimate relationships, you -
Conflict Resolution Training: Willful Blindness and Bullying
12 Nov 2011 | 12:26 pmI write and speak about conflict resolution and I’m sometimes asked about handling bullying behavior. Bullying, of course, has been a major topic of conversation for quite some time and the recent crimes at Penn State represent a particularly tragic example of the willful blindness that allows bullying behavior to continue. Consider the case of Steve Raucci (pronounced “Rossi”). Raucci was
